MY UNIVERSE TRAVEL values your privacy. As such, we understand that shopping online involves trust on your part. We take that trust seriously and make it our highest priority to ensure that your personal information is held in the strictest confidence.

MY UNIVERSE TRAVEL only retains information that you voluntarily give us.

We use your personal information only to respond to and process your travel request.

We will only share your personal information with authorized suppliers who perform specific functions on our behalf, as requested by you.

We do not sell your personal information to third parties.

MY UNIVERSE TRAVEL offers you choice and control over the collection and use of your personal information. You may update, correct or delete your personal information at any time.

We make this privacy policy available on our home page and at every point where personal information is requested.

At MY UNIVERSE TRAVEL, our goal is to provide you with the best quality service; therefore, your call may be recorded.

The information we collect

This notice applies to all information collected or submitted on the MY UNIVERSE TRAVEL website.  On our websites, you can purchase travel, make travel requests, and register to receive marketing offers. The types of personal information collected on our website are:



E-mail address

Phone number

On some pages, you can submit information about other people. For example, if you wish to refer a friend to MY UNIVERSE TRAVEL, you will need to submit that individual’s address. In this circumstance, the types of personal information collected are:



E-mail address

Telephone number

Traveler profile information

MY UNIVERSE TRAVEL collects personal information in the form of a profile when a reservation is made. In addition to personal information, we may also collect personal preferences such as seat requests, special meal requests, frequent flyer programs and membership numbers.

If you are purchasing travel for someone other than yourself or someone accompanying you on travel purchased through MY UNIVERSE TRAVEL, we may collect personal information about that individual as well. Please obtain the consent of others before providing MY UNIVERSE TRAVEL with their personal information.

How we use information

We use the information you provide about yourself when placing a travel booking only to complete your request. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to confirm a reservation and confirm delivery. We do not share this information with outside parties except to the extent necessary to complete your travel request.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information you provide to us online in ways unrelated to the ones described above, but also provide you the opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.


Any minors (under the age of 18) are not eligible to register for or use the services of this Web site. We encourage parents to play a central role in their children’s online activities and should monitor the sites visited to ensure the protection of their child’s privacy.

Other Linked Web Site

This website may be linked to other websites, if you link to another website, you will leave this site and this policy will not apply to your use of, and activities on, those websites. We encourage you to read the legal information posted on those other websites, including their privacy policies. We are not responsible for their data collection visits or usage practices on those websites.


Also, this site uses “cookies” on certain pages of our website for a variety of useful purposes. Cookies automatically collect information from a visitor to a Web site and transfer this information to the visitor’s hard drive. Cookies can also help us recognize you as a repeat visitor, so that we can communicate a personalized welcome message and tailor content to match your particular interests. Since cookies are always stored on your hard drive, you are always free to set your browser to refuse cookies and you can delete them from your computer. If you do so, you will still be able to access our website, but you may find that some areas do not function smoothly. We reserve the right to use “cookies” in managing information and tracking on its website, which is a typical methodology used in e-commerce and Internet applications.

Acceptance of terms of use

Your use of this site is subject to certain terms of use, which constitute a legal agreement between you and the company name. By using this site, you acknowledge that you have read, understand and agree to be bound by the Terms of Use and Privacy Policy. Please review them; and if you do not agree to the terms, do not use this site.

Access to Personal Information

MY UNIVERSE TRAVEL offers you the opportunity to opt-out of receiving e-mail communications from us. To opt out of receiving email communications, you can modify your registered user information on our website; or send an email to:

Changes to MY UNIVERSE TRAVEL Privacy Policy

MY UNIVERSE TRAVEL reserves the right to modify or amend this privacy policy at any time and for any reason. If the changes are material in nature, MY UNIVERSE TRAVEL will prominently display those changes before implementing the change.

How to Contact Us

If you have other questions or concerns about these privacy policies, please contact us.

Phone: (507) 432-0934
Address: Colón, Zona Libre de Colón, Calle 14, Santa Isabel, Edificio Indeisa, Local 4.